Frequently asked:

Who is the Naturally Slim program for?

The Naturally Slim Program is available to anyone 18 years and older. The program can be taken by individuals wanting to lose weight and improve health or those looking to prevent health issues with lifestyle changes. 

If you are taking the Naturally Slim program through a company sponsored opportunity your employer may have specific eligibility criteria. 

How do I take the program?

The Naturally Slim program consists of online, web based videos and an interactive dashboard. You will need high speed internet, or reliable Wifi if on a mobile device, to take the program. In each phase of the program there will be a weekly video lesson. You will begin in our 10 week Foundations program, then move to 7 bi-weekly videos in our NS4You reinforcement program, and your year will finish with 6 monthly videos in our NS4Life maintenance.

Once you select your start date, get ready to begin your new lifestyle! A kit will be mailed to the address you provide and on your start date you will be able to view your Week 1 video and access your dashboard.

If you are taking the Naturally Slim program through a company sponsored opportunity your start date may be pre set and a kit may not be included.

Can I use my insurance to pay for the program?

At this time we are not able to bill individual plans. However, you may contact your insurance company to request a refund for program charges. Please be sure to have approval before purchasing.

May I take the program if I am pregnant or breastfeeding?

We do ask that you wait until after your pregnancy to take the program. The health of your and your baby are of the upmost importance and working with your physician while pregnant is very important. We do ask that breastfeeding mothers wait to take the program until the baby is weaned as a change in diet can add obstacles to breastfeeding. With your doctors approval we would be happy to have you join. We do ask that you always follow your physician’s advice over ours as they know your health needs best. 

How do I get started?

  • Visit and click Sign Up in the top, right corner.
  • Choose one of our three payment plans and complete your check out.
  • Choose the start date that works best for you. It can be today if you’re ready to get started right away!

If you are registering through your employer please be sure to visit the link provided by your employer and complete an application through your company specific path. 

Will I have support in an online program?

You will not be alone through your Naturally Slim journey! As part of your dashboard you will have access to our exclusive online community NS Town. NS Town is a thriving community of diverse individuals learning the Naturally Slim lifestyle. Here you can interact with program counselors, alumni, and those new to the program to discuss and share your struggles and successes.

You also have a team of counselors that are available to you. You can respond to any program email that you receive or visit and click Submit a Request. The counselors at Naturally Slim have personally lived the lifestyle and had their lives impacted by its results.

What will I eat?

At Naturally Slim we want you to learn habits that you can use for a lifetime. For years our culture has tried to change what you eat and we all have struggled for success. At Naturally Slim we want to change your eating habits, not what you eat. We will not have required meals, calorie counting, or ask you to buy specific meals. The meals that you typically enjoy now will remain the same.  We will have some items that can be helpful in the program that will be discussed in the first video. 

What if I want to cancel my program?

Naturally Slim does not refund charges. Our team is available to help you work through any technical issues and our counselors are available to discuss any program concerns you may have. 

How do I contact you?

You may contact us by visiting  and clicking Submit a Request.

Can someone else use my account?

We ask that you do not share accounts or account information. Personal or medical situations vary and it is important we work directly with anyone taking the course. Please remember the program is copyright protected, and we ask that you do not share program information.

I live outside the U.S. Can I do the program?

Due to security requirements you will not be able to access program videos outside of the United States.

What browsers are currently supported by the Naturally Slim program?

Here is a list of browsers currently supported by Naturally Slim:

  • Chrome
  • Firefox
  • Safari
  • Internet Explorer (Version 11 or higher)